Patient Services

Our Patient Services Include:

• Patient transportation to and from the Center if necessary
• State of the art Diagnostic MRI Services
• Quick and convenient scheduling
• Evening and weekend appointments
• 24 to 48 hour turnaround on reports
• Your physician has access to Secure Web based viewing of images and reports
• Board Certified Radiologist Interpretations
• Superior detail of a high field scanner and the comfort of an open high field scanner at one facility
• Open scanner advantages
  • Larger patient opening
  • Accommodates patients of all shapes and sizes
  • Excellent alternative for claustrophobic patients and children
• Friendly and courteous staff
• Integrated sound systems to reduce anxiety
• Most insurance and Medicare accepted

Patient Responsibilities

• Provide accurate information about one’s health and medical history
• Ask questions when instructions and information is unclear
• Communicate with your doctor when you are unable to follow through with your examination
• Be considerate of the rights of other patients and comply with facility guidelines regarding conduct, which include but are not limited to, smoking, noise, and respect for the property of others
• Understand and accept the consequences that may result from refusing the examination
• Provide accurate insurance information and or work with facility administration to arrange for appropriate and prompt payment for any and all services rendered

Patient Rights

You have the right to:

• Considerate and respectful care.
• To be free from all forms of abuse or harassment.
• To know the names and roles of people treating you.
• To receive information in a manner that is understandable by you.
• To receive compassionate care that respects your personal, spiritual, cultural, and religious values and beliefs.
• Privacy
• To expect that examination records are confidential unless you have given permission to release information or reporting is required or permitted by law.
• To consent or decline to take part in research affecting your care. If you choose not to take part, you will receive the most effective care the facility otherwise provides.
• To consent to or refuse any treatment, as permitted by law.
• Review your medical records and to have the information explained, except when restricted by law.
• To review your bill, have the information explained to you, and get a copy of the bill.